Extremely bad service.

GL attorneys has the worse service I have ever seen and I am absolutely appalled with their service. My husband had an account which he settled but they continued debiting him even though it was paid off. We were supposed to receive a refund but they are giving us the run around and we want our money back! The account was handled by Samuel Hill and I wonder how he is still employed because of his extremely bad service. He is never available, unreachable, does not follow up or give a damn! This matter had to be resolved by FNB because he failed. We need a refund ASAP so we can cut ties with GL attorneys, at this point I don't even want to hear their name.