Disgusting Harassment
<p>I am paying for over 1 year and every day they harass me for legal action. Telling me they want my address to come and sort me out. Pure evil company. Caylin the consultant is the main culprit.</p>
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GL Attorneys's replyOfficial
03 Nov 2016, 14:03Dear Chad-hutchinson
Thank you for bringing to our attention the unprofessional conduct of our employee, Caylin, that resulted in a complaint against Groenewald Lubbe Inc being recorded. For this we apologize unreservedly.
We spend a considerable amount of time to ensure that all interactions with our employees is both pleasant and professional, and find the behavior displayed unacceptable. We confirm the incident has been investigated and the necessary steps taken to avoid a repeat of your experience. All phone calls made to and from our offices are recorded; both the system notes and telephone recordings have accordingly been reviewed and training provided to ensure such conduct is not repeated.
Regards,
Mpho Davhana
Quality Assurance Manager
***
Best regards,
GL Attorneys's reply03 Nov 2016, 14:03
Official
Dear Chad-hutchinson
Thank you for bringing to our attention the unprofessional conduct of our employee, Caylin, that resulted in a complaint against Groenewald Lubbe Inc being recorded. For this we apologize unreservedly.
We spend a considerable amount of time to ensure that all interactions with our employees is both pleasant and professional, and find the behavior displayed unacceptable. We confirm the incident has been investigated and the necessary steps taken to avoid a repeat of your experience. All phone calls made to and from our offices are recorded; both the system notes and telephone recordings have accordingly been reviewed and training provided to ensure such conduct is not repeated.
Regards,
Mpho Davhana
Quality Assurance Manager
***
Best regards,