DISGUSTED in the way this organisation & Patricia speaks to people!

I received an email from these Attorneys with regards to my FNB credit card being in arrears, mind you I have been on debt review for the past 3 year and I have never missed a payment and receive my statement and check on a monthly basis whether my creditors are being paid. I then called and spoke to Patricia and she was immediately condescending, rude and arrogant on the call and would not help me saying that I need to call my debt counsellors and see why they are not paying my account. So if my account is being handed over to you and you cannot even give me information why are you then dealing with my account. This woman was so rude on the call and would just not help me. What is very concerning is that they have a client FNB who is one of the biggest banks in SA and dealing with their clients in such a disgusting manner. In the times we are living in i hope that you never get to deal with anybody who is really at the end of their rope and do not know which way to go as you could just send them over the edge. The people in South Africa are under huge amount of stress at the moment, people are not being paid their full salary or are being retrenched. PLEASE try and be a little more understanding to their situation and maybe then you will have a few good reviews on these platforms and not so many people with downright awful things to say about your organisation...CATCH A WAKE UP CALL GROENEWALD LUBBE & Patricia the way you treat people says alot about you and your organisation, and then to top it off you just put the phone down in my ear when i am trying to get the information I need! and just by the way I spoke to FNB and was told that my account was handed over to you in ERROR!!! which could have all been avoided if i could just get the necessary information from Patricia! TREAT AND SPEAK TO PEOPLE WITH A LITTLE BIT OF RESPECT AND JUST MAYBE YOU WILL RECEIVE THAT RIGHT BAC****