complaints that never seem to get resolved

just a interesting point i see bad reviews about this company since 2015 till now and it seems nothing ever gets resolved at all either by GLA or FNB who i have had a ongoing problem since 2006,hello peter is a great platform for getting attention from the relevant companies but in the end nothing gets sorted when i wrote my last review about FNB/GLA I did get a call from FNB which i missed but called back numerous times and got a message saying that the person at that extension was not there leave a message which i did but still no call back from them to try resolve this also because of this problem with the FNB credit card division i over 16 odd years i dont receive any ebucks from my personal account which would have amounted to a huge amount over the years and i think this is totally unacceptable by FNB over a issue that is not resolved and i have banked with FNB for over 40 years so much for customer loyalty