EB
Elsabe B

1 reviews | Active since Nov 2011

17 Sept 2021, 11:24

Bullying Groenewald Lubby in breach of Debt Collection Code of Conduct and the Law

Groenewald Lubbe employing their harrasment and bullkying tactics again. In contravention of the act and the Debt Collection Code of Conduct they have listed me on ITC as a non payer depsite me having proof , in writing from them that they received my payments.

They want me to increase the amount or take a settlement offer. I have reported them to the Debt Collection Council and await to see how long it takes for any action to be taken.

Do not stand for their sneaky bully tactics and report them at www.cfdc.org.za, easy complaints process

0
Replies (4)
GL Attorneys
GL Attorneys's reply17 Sept 2021, 11:56
Official
 
Good day,

We acknowledge your complaint lodged against our company, and appreciate your feedback.

Please be on the lookout for our response shortly.

Kind Regards,
GLA Management
 
EB
Elsabe B's update17 Sept 2021, 12:05
Reviewer Update
A standardised auto reply that gets populated in response to every complaint here is not going to cut it Groenewald Lubbe. I have sent you the reponse I expect.
Kindest Regards

Elsabe
EB
Elsabe B's update17 Sept 2021, 12:14
Reviewer Update
Dear Ayanda from GLA,

Your response is woefully inadequate and by adding insult to injury you are not making the matter go away or making me any less determined to expose your bad business practices.

For any other interested parties this is the response I received in my inbox

" We acknowledge your complaint lodged against our company, contents of which have been noted.

Please note that, as a general rule, we neither list nor update the details of any individual / legal entity with any of the credit bureaus."

I call bull**** as the non payment is listed for the last 5 months only , it is a new addition and FNB sold this debtors book to you many many many moons ago.

GL Attorneys
GL Attorneys's reply21 Sept 2021, 06:59
Official
Good day,

We acknowledge your complaint lodged against our company, and appreciate your feedback.

Please be on the lookout for our response shortly.

Kind Regards,
GLA Management