ZD
Zonja D

1 reviews | Active since Apr 2012

09 Feb 2018, 11:01

Being threatened with the Sheriff

Call Centre Person threatened with judgement and the Sheriff coming to my work!!

Emailed GLA to complain as ******* and received a generic e-mail telling me to contact them to make ARRANGEMENTS TO PAY. Account paid every month!!!

DID NOT ADDRESS CALL CENTER PERSON BEHAVIOUR, clearly allowed by the COMPANY!!!

0
Replies (1)
GL Attorneys
GL Attorneys's reply09 Feb 2018, 13:26
Official

Good day,

We acknowledge your complaint lodged against our company, and appreciate your feedback. We would also like to offer our sincerest apology regarding the unpleasant experience you had when dealing with us. We are a company that prides itself on treating clients fairly and with professionalism.

We will investigate your complaint to ascertain where the breakdown in service was.

Regards,

GLA Management