1 reviews | Active since Nov 2015
BAD BAD BAD SERVICE -
I called and asked for settlement amount, i was given the original amount after several payments with the bank. today, i m sitting with a situation whereby the bank debited my account and the lawyers still say i owe them, whilst the bank deducted all their monies. but the lawyers says its my fault that i m in debt and i should make sure that i m the correspondent between them and the bank??? i don't work for them or the bank, i owed the bank.
Dear Mr Katlego Rakau
We acknowledge your complaint lodged against our company, and appreciate your feedback. We would also like to offer our sincerest apology regarding the unpleasant experience you had when dealing with us. We are a company that prides itself on treating clients fairly and with professionalism.
We shall investigate the complaint to get to the bottom of the issue.
Should you wish to enquire more about your account, please feel welcome to contact us.
Regards
Mpho Davhana
Quality Assurance Manager
Dear Mr Katlego Rakau
We acknowledge your complaint lodged against our company, and appreciate your feedback. We would also like to offer our sincerest apology regarding the unpleasant experience you had when dealing with us. We are a company that prides itself on treating clients fairly and with professionalism.
We shall investigate the complaint to get to the bottom of the issue.
Should you wish to enquire more about your account, please feel welcome to contact us.
Regards
Mpho Davhana
Quality Assurance Manager