SD
SONJA D

1 reviews | Active since Jan 2017

15 Aug 2017, 18:41

AT MY WITS END

I have been paying 2 x FNB cards through Groenewald and Lubbe for years. Recently I queried the accounts asking for proof of the opening balances (which were never finalized with me) and ad duplum interest. the installment is via debit order that they insisted on

they ignore me. A couple of weeks ago received a call from a very rude lady telling me that I must increase my payment or they will take legal action. She was nasty - and very threatening . She would not give me her name which tells me that she did not want to responsible for her action. In the interim I handed the accounts to Legal Wise to investigate the amount owing, and the interest - I advise Leareil of the details and asked that Legal Wise are contacted regarding the accounts. Leireil has been my contact and he completely ignores all my mails today another threat - quote no DCD10359. quoting a new mandate and if I do not increase they are taking legal action.

I am now going to contact First National Bank and complain about their collection agency and if that does not work I shall take it to the next level.

THESE ACCOUNTS AND BEING PAID - I being bul**** because I do not want to tremble in fear when the debt collector contacts me and I had the cheek to seek outside assistance.

I HAVE HAD ENOUGH.

SONJA DELPORT

0
Replies (5)
SD
SONJA D's update15 Aug 2017, 18:44
Reviewer Update
the rude women phoned me from 011 ********** on the 27th july
GL Attorneys
GL Attorneys's reply16 Aug 2017, 07:42
Official

Good day,

We acknowledge your complaint lodged against our company, and appreciate your feedback. We would also like to offer our sincerest apology regarding the unpleasant experience you had when dealing with us. We are a company that prides itself on treating clients fairly and with professionalism. we are going to investigate your concerns and provide you with feedback via email.

Regards,

GLA Management

SD
SONJA D's update25 Aug 2017, 10:34
Reviewer Update
so they pay so much attention that this is what I get this morning on my mail -----Original Message----- From: Groenewald Lubbe Inc. ********** Sent: Friday, August 25, 2017 9:24 AM To: Sonja Delport Subject: FNB Credit Card // Ms Sonja Delport Good day, This is a friendly reminder to make payment to your FNB Credit Card account. The banking detail furnished for your convenience.Kindly ensure that your reference is reflected on all future payments/ transfers. The previous payment credited to your account (if any) was a payment in the amount of R 400.00 dated 2017/07/29 . Should you have any queries kindly contact ********** 000 and quote your reference as DCDO1359. Bank: First National Bank Branch:Randburg Branch Code: 254005 Account Name / beneficiary: Groenewald Lubbe Inc Trust account number: ********** 3491 Account type: Trust Account Your *** Yours faithfully Groenewald Lubbe Inc. Email: ********** Private Bag 3073, Bromhof, 2154 31 Harley Street, Randburg, 2125 and a SMS - they are so stupid they don't even know that this is a debit order totally *********** and FNB don't give a rats either - all talk as long as they are milking you all is good
SD
SONJA D's update25 Aug 2017, 10:34
Reviewer Update
so they pay so much attention that this is what I get this morning on my mail -----Original Message----- From: Groenewald Lubbe Inc. ********** Sent: Friday, August 25, 2017 9:24 AM To: Sonja Delport Subject: FNB Credit Card // Ms Sonja Delport Good day, This is a friendly reminder to make payment to your FNB Credit Card account. The banking detail furnished for your convenience.Kindly ensure that your reference is reflected on all future payments/ transfers. The previous payment credited to your account (if any) was a payment in the amount of R 400.00 dated 2017/07/29 . Should you have any queries kindly contact ********** 000 and quote your reference as DCDO1359. Bank: First National Bank Branch:Randburg Branch Code: 254005 Account Name / beneficiary: Groenewald Lubbe Inc Trust account number: ********** 3491 Account type: Trust Account Your *** Yours faithfully Groenewald Lubbe Inc. Email: ********** Private Bag 3073, Bromhof, 2154 31 Harley Street, Randburg, 2125 and a SMS - they are so stupid they don't even know that this is a debit order totally *********** and FNB don't give a rats either - all talk as long as they are milking you all is good
GL Attorneys
GL Attorneys's reply25 Aug 2017, 11:11
Official

Good day,

Please check your emails for a response.

Regards,

GLA Management