ON
Olwethu N

1 reviews | Active since Dec 2018

16 Sept 2020, 14:22

Appalling customer service's

I want to complain about the appalling customer service's I received form George Ditlhage who works at Groenewald Lubbe Attorneys after receiving an email from him explaining that i'm unemployed and it's the pandemic, his reply was "you are not the only one who's not working just pay R50.00" If these are the people you hire who have no empathy, respect feel entitled they should speak to customer's the way they do. What's the point of me letting the company i'm no longer employed if you going to fight with me and demand it like you pay me a salary.

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Replies (3)
GL Attorneys
GL Attorneys's reply21 Sept 2020, 11:15
Official
Good day,

We acknowledge your complaint laid against our company and appreciate your feedback. 

We are going to investigate the matter and training will be provided to ensure that behaviour is not repeated.

Regards,
GLA Management 
GL Attorneys
GL Attorneys's reply21 Sept 2020, 11:20
Official
 Good day,

We acknowledge your complaint laid against our company and appreciate your feedback. 

We are going to investigate the matter and training will be provided to ensure that behaviour is not repeated.

Regards,
GLA Management 
GL Attorneys
GL Attorneys's reply05 Oct 2020, 11:26
Official
  Good day,

We acknowledge your complaint laid against our company and appreciate your feedback. 

We are going to investigate the matter and training will be provided to ensure that behaviour is not repeated.

Regards,
GLA Management