Absolutely no feedback on query..

<p>Please clarify your position in the industry. I find it very odd that your organisation does not respond to clients emails… Your company want to send me a summons for an account, yet I did the following:<br />1. When your office initially called me I requested details of the matter via email as well as a proposal to settle. This was never sent.<br />2. I then sent payment details to Antoinette Crawford - ********** on 19 July 16 with no reply. Please note these details are as per your web site. <br />3. I received an email from your company on 28 July (email from ********** I rep**** to that email – no reply or acknowledgement.<br />4. I received another SMS on 6 August 2016 informing of a summons. This will only be the case if none of my earlier correspondence had been taken into account.</p> <p>It is clear that your organisation is not interested in communicating via email, as we all have a right to request. It would be interesting to see if this summons include or exclude payment proof provided to you; albeit fell on deaf ears. My next step is the Law Society to inform them that this organisation proceeds with action albeit advices provided by the client.</p> <p>A poor effort indeed.</p>