Poor Quality and Customer Service

We ordered 20 Golf Umbrellas with our company Logo/Branding on 29 April 2025. We signed off and approved the artwork for the branding. Upon collection of the items a week or so later, both the quality of the print work and the products was poor. Some of the umbrellas were dirty and smeared with ink. To date, Giftwrap Trading is yet to accept the accountability and to offer a solution on the poor quality of their products.