Based on recent customer reviews, Giftwrap Trading receives sharply divided feedback. Satisfied customers consistently mention friendly, helpful staff, with named consultants like Frederick and Sheryl-Ann praised for attentive service, good pricing, and quality corporate gifting products. However, a recurring theme among dissatisfied customers involves late deliveries, poor communication, and branded items not matching approved artwork. Several reviewers describe a dismissive response from management when raising complaints, particularly around refunds, print quality, and short-shipped corporate clothing orders. After-sales support emerges as a notable pain point.
TrustIndex
3.7
NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Giftwrap Trading
What do customers say about Giftwrap Trading?
Based on recent customer reviews, Giftwrap Trading receives sharply divided feedback. Satisfied customers consistently mention friendly, helpful staff, with named consultants like Frederick and Sheryl-Ann praised for attentive service, good pricing, and quality corporate gifting products. However, a recurring theme among dissatisfied customers involves late deliveries, poor communication, and branded items not matching approved artwork. Several reviewers describe a dismissive response from management when raising complaints, particularly around refunds, print quality, and short-shipped corporate clothing orders. After-sales support emerges as a notable pain point.
Is Giftwrap Trading trustworthy?
Giftwrap Trading has a TrustIndex of 3.7 out of 10 on Hellopeter, based on 16 reviews in the last 12 months. Hellopeter has tracked Giftwrap Trading across 100 total reviews. How is the TrustIndex calculated? →
Recent reviews (16)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
On time service
The service there was incredible and the staff was amazing, I got my stock on time and It was the best quality
1 reviews | Active since Oct 2026
On time service
The service there was incredible and the staff was amazing, I got my stock on time and It was the best quality
1 reviews | Active since Aug 2026
********** ****** ******** !
This company is a **** with very bad service and ****** people ! They lie about everything and have failed to deliver to us twice they will deny everything yet we have everything on record this company should be shut down they have stole and wasted alot of peoples time even worse when you are BLACK you will get a white male yelling at you horribly with insults this must be taken seriously they are ****S
1 reviews | Active since Aug 2026
********** ****** ******** !
This company is a **** with very bad service and ****** people ! They lie about everything and have failed to deliver to us twice they will deny everything yet we have everything on record this company should be shut down they have stole and wasted alot of peoples time even worse when you are BLACK you will get a white male yelling at you horribly with insults this must be taken seriously they are ****S
1 reviews | Active since Aug 2026
Bad bad customer service and still no correct order
I should come to Hello Peter first before using this company looks like its liked to brandability Quick to take your money. By the looks of all this reviews not a good company at all. After taking your money and not delivered in time,its constant calls and emails with no outcome Then Almost a month later and that rude Manager Benjamin could not get the order right, empty promises, wrong order delivered and his attitude is well accept it nothing he can do to fix it!! Be very careful of this company.
1 reviews | Active since Aug 2026
Bad bad customer service and still no correct order
I should come to Hello Peter first before using this company looks like its liked to brandability Quick to take your money. By the looks of all this reviews not a good company at all. After taking your money and not delivered in time,its constant calls and emails with no outcome Then Almost a month later and that rude Manager Benjamin could not get the order right, empty promises, wrong order delivered and his attitude is well accept it nothing he can do to fix it!! Be very careful of this company.