Worst Customer Service

I have followed up so many times with the unhelpful people at the customer service desk about my order ending 0103. The lady said she will escalate and call me back she never did; the delivery was supposed to be last week Wednesday; I received a WhatsApp on Saturday 07-02-2026 saying that the package will be delivered on that day, no courier came ore called me!!! GFS customer service is the worst.