Worst Courier to use

Why are we stuck with couriers that cannot do a job? This is the longest I have waited for a parcel from Temu, with hardly any updates. Been on the same departure from JHB to CT for the past 4 days, what are they using? TEMU is going to lose clients, I have ordered over 10 times past two months and never experienced this horrific service. Worst website ever, is this a ****????