Unacceptable service

Very bad service and communication.

Twice this week i was promised a parcel 1st on monday and the second parcel today, got the message and the otp, change my whole schedule to recieve the parcell, after 3 ocolck start contacting the specific drivers, first Stanley and today Kaylen Brown. Without any cals been answered or messages on Whatsapp, there is absolute no communication from this comapany to there clients. And the parcells is not been delivered as promissed.

The fact that I changed my program or sit and wait 2 hours later at the office because i was informend that the parcell is on its way and that I could not get hold of the drivers is totally unaceptable. Why will a company put the drivers with there contact numbers on a site if they does not even answer a clients calls or messages, and if they only long after 5 do sent a message back about how sorry they are they had a crisis and the package will be delivered first thing the next morning which also did not happend and only has been delivered around 11 o clock is not the way to handle a client, especially if there has been issues since day one with a parcells delivery tome and time frame.