The worst company by far!!!

The worst courier company ever! I would give zero star rating but unfortunately I had to select one star to be able to write a review. Tracking my parcel was very difficult and to get into contact with someone of GFS was almost impossible! My parcel arrived in my hometown a week ago but it is still not delivered! That is absolutely unacceptable! Eventually when I get to talk to a representative of GFS they say they are running short of drivers! I urgently needed my parcel and I even said I will pick it up at the warehouse... They rep**** and said the public does not have access to the warehouse and they will try to deliver my package as soon as possible (that is after my package is already with them for a week). I asked to speak to the manager but she was not available because there is only one and she is out. I was promised the manager will call me back... It never happened!!! When I called again they were closed! They are the worst and not helpful at all! They are useless! Don't ever use them if you have a choice!!!