Subject: Urgent Complaint Regarding Delivery Service

Subject: Urgent Complaint Regarding Delivery Service

Good day, I am extremely dissatisfied with the delivery service provided. For the past three days, it has been impossible to get hold of anyone from your company. Supervisors are never available, and the only response I receive is, “Sorry, it was booked back and must wait to be assigned to a new driver.” This level of service is unacceptable. The client should be reimbursed in full, and the package should be delivered at your cost. This situation has placed me in a very bad light, and I will not order online again if your company is responsible for delivery. Furthermore, I will escalate this matter to Temu, as this is not the correct way to handle customers or run a business. The way your staff communicates is unprofessional and disrespectful. Your service deserves the lowest possible rating—I would not even select one star if that were an option. Immediate action is required. Regards,