Poor bad ***********

I’ve had one of the worst logistics experiences of my life with GFS Express. Their service is completely unacceptable. I’ve been waiting for my package for weeks, and despite multiple emails, phone calls, and proof of payment sent, I’ve received the same useless response every time: “It’s been escalated to accounts.” That’s been the story for over three weeks — with absolutely no progress.

You cannot get hold of anyone at GFS. Their WhatsApp and email support are a black hole — no replies, no updates, no accountability. The level of incompetence is staggering for a company that handles client shipments.

To make matters worse, I’m not just an individual — I run a company that orders products for film productions under strict deadlines. Your failure to deliver on time affects real projects, jobs, and money.

If this is how GFS Express operates, I’d strongly advise any business or private customer to avoid using them. There are too many reviews like mine for this to be an isolated incident. GFS, you should be embarrassed — this is not customer service; this is neglect.

Do better, or stop offering a service you clearly cannot handle.