Pathetic Service

I ordered a birthday present for my daughter. Paid the customs duty and according to GFS Express, my delivery was scheduled for today, 20 Feb 2026. I tracked the packaged throughout the day and then received a WA notification saying the package had been delivered earlier in the day, which isnt the case. Please can GFS Express explain what the point is of sending a PIN to the receiver, stating that the order will only be handed over upon confirmation of this PIN, if they apparently deliver packages without this PIN??! Absolutely shocking. Would not recommend this courier company. Extremely disappointed that i waited this long for my daughters gift, only for it not to be delivered. The courier had ONE job, to deliver they package, and they miserably failed!