No response on customer service number

I have been trying for nearly a week to try and speak to someone about my temu delivery... WHY DID TEMU CHANGE THEIR COURIER SERVICE... I HAVE NEVER WAITED THIS LONG...I will definitely not be purchasing anytime soon Very disappointed... Keeps saying we are trying to deliver your parcel 📦 well hello DELIVER IT THEN!!! I NEED THIS PARCEL FOR A FUNCTION...