No delivery for 7 days

Terrible service NO DELIVERY FOR 7 consecutive days all empty promises day after day. Delivery person got ‘lost’ after telephonic directions and pin locations. We live on a major intersection in Pretoria near TUKS and Loftus Stadium. Still this delivery person ended up in Lynnwood, gave up and went home without delivering my package. I phone GFS Express (I fail to understand what ‘express’ suggests in their company name?!?) every day to follow up on delivery. I get disconnected and I have to phone up to five times to get some sort of response. On Wednesday (2 days ago) I was told that my tracking is incorrect?! Their system refers back to a previous delivery from last year when I produce my current tracking number?!? Idiotic incompetence is the only review I can offer. I actually will not be ordering from Temu again after this ********** experience I’ve had with GFS NOT Express. I also cannot cancel this order if it has not yet been delivered - a Temu policy. So I am caught between two companies with ruthless policies that keep their paying customers at arm’s length with absolutely no accountability. Oh, and giving even one star makes md uncomfortable. It should have been a rotten apple not a star! Every employee has a ‘don’t care’ attitude.