RL
Rajendra L

1 reviews | Active since Nov 2017

06 Jan 2026, 11:49

Im Hesitant to order from Temu again

I've ordered goods from Temu on the 27th December 2025 paid for customs duty and vat hence my tracking states its going to be delivered. No messages from GFS Express nor anyone answers the calls at the call center. How do i contact GFS Express? Why does Temu still use this courier company after so much of customer complaints about GFS? Im hesitant to order again from Temu in future.

0
Replies (2)
RL
Rajendra L's update06 Jan 2026, 22:25
Reviewer Update
So many customer complaints about GFS Express and they're poor service can't Temu find a better courier company hence this poor courier service and lies that the parcel is on delivery, delivery to wrong address and not taking customer calls will avoid us customers to Stop purchasing from Temu in future. So what's next we wait and then request a refund. This is not games we playing here this is business we can tolerate a certain number of promises thereafter loose hope in Temu. Temu please immediately sort your courier service out or stand to loose our business,thank you for all the frustration we paying for.
RL
Rajendra L's update09 Jan 2026, 17:17
Reviewer Update
Hi, i did receive my parcel today the 9th January 2026 thank you GFS Express you'll deserve a 5 Star review 😊