I have NEVER had such a BAD experience with a logistics Company EVER In MY LIFE!!!!!

I have been waiting for my package form GFS Express for more than a week now. After I have already received packages form other courier companies the same day when it is marked "Out for Delivery" and ordered much later than the one I am still waiting for from GFS. With GFS - Out for delivery for 3 days, tracking update after 3 days said, delivery Failed and they said my package went back to their warehouse because the driver couldn't deliver my package. NO Message, NO Phone call. My package got re-assign to a new driver for another 72 hours, waited for 2 days, until the tracking update said, delivery failed AGAIN!!!!!! They do not have a valid reason. From a Pretoria warehouse to where I am located does not even take 20 minutes, but yet I am waiting more than a week and can take months. My package got re-assign to a third driver that has another 72 hours' time to deliver my package. Every time I phone them, they escalate, my delivery process and yet still no delivery. I hear the exact same excuse, the driver didn't make it in time, and I will get my package. BUT WHEN????????? They told me that it can be up to 7 times for delivery to fail, before I can get my package. I contacted TEMU and put in a complaint to ask them to NEVER use GFS Express for my future orders EVER again. They are also on my case and escalating it from their side and still my delivery is not seen as priority.