GFS very poor service

GFS Express, should change their name to GFS useless. My order status has been we are trying to deliver to you since the 21st. I try to phone them then the lines just gets cut. My last update was on the 24th still trying to deliver. I even sent them a Whatsapp NOTHING!!!! We never struggle with Buffalo or Fastway. Temu please give us options what courier we would like to use.