GFS Express is the worst ever!

GFS Express is the worst couriers ever in South Africa. I am serously considering moving from Temu to Shien just because Temu uses GFS Express. You never get your parcel on time and sometimes not at all. You will get an SMS saying we are trying to deliver your parcel for 2 to 3 weeks and nothing. When you call you are told your parcel is still in the warehouse! What the hell! I think they *****ing the parcels