1 reviews | Active since Sept 2021
gfs express is the worst
If you see your package coming from gfs express. You might as well cancel it.
My delivery was set to be delivered on the14th November, it is the 18th of November. I HAVE RECIEVED NOTHING!!! NO COMMUNICATION FROM SAID COMPANY OR UPDATES SINCE THE 15TH OF NOVEMBER.
This is a company I would stay far away from. 1. Terrible customer service ( I spoke to different call centre agents and NONE of them were of any help) THEY ARE RUDE, STUBBORN AND UNPROFFESONAL HUMAN BEINGS WITH NOT AN OUNCE OF COMPASSION, PATIENCE. THEY DO NOT WANT TO HAVE ANY TYPE OF UNDERSTANDING). 2. Drivers "DECIDE" WHO AND WHEN THEY WANT TO DELIVER TO, WHEN THEY WANT TO DELIVER TO. 3. NO COMMUINCATION FROM SAID COMPANY AND THEY REFUSE TO ESCALATE THE MATTER FOR YOU TO SPEAK TO A MANAGER. 4. ONE MORE THING WHEN I TOLD THE AGENT SHE WAS UNPROFFESSIONAL BECAUSE OF THE MANNER SHE IS ADDRESSING ME I WAS INSULTING HER!!!
RESOLUTION: NONE PACKAGE IS AT THE WAREHOUSE BUT THEY CANNOT TELL ME WHEN IT WILL BE DELIVERED.
THIS COMPANY IS A COMPLETE AND UTTER JOKE. WITH NO VALUES OR MORALS TOWARDS THEIR CUSTOMER.
RUN!!! I REPEAT RUN!!!
