GFS EXPRESS-ANOTHER BAD REVIEW

Received my 1st WhatsApp on Thursday 26 Feb 2026 that my parcel will be delivered on the same day. No delivery received. When I followed up on Friday 27 Feb 2026 via telephone, I selected to speak to a representative, but after 5min of waiting the voice states that 'all personal is busy, and tracking can be done via WhatsApp (which isfrustrating, due to non response). On WhatsApp I am reverted to choose another option every time, but still no update. On Saturday 28 Feb 2026 I WhatsApp again, and received a very polite message stating 'the parcel is in the sorting stage waiting to be collected by the driver'. This person will 'prioritize movement' on their system. On Sunday 1 Mar 2026 I receive a WhatsApp that my parcel is scheduled to arrive on 2026-03-01. I kindly reply to request delivery on Friday. Again only prompts to choose from regarding automated tracking. On Tuesday 3 Mar 2026 again numerous WhatsApps, with NO status update. Today, 04 Mar 2026, I tried again to phone the business, with NO answers, yet again.

@Temo, I do not know why you would use a company that has SO MANY bad reviews, but it WILL tarnish your good name!! GFS Express is not even close to a company up to standard, and has NO CUSTOMER SERVICE!!!

Shocking how many bad reviews this company have receive on this platform, and others, and no effort is made to improve!! Bad, even for a bad SA company..