GFS Express and Temu are unreliable

I should give minus 10. This is a courier service used by Temu. I was informed at 08h59 on Sunday 24 May 2026 that they would deliver before 18h00. I sent a whatsapp at 18h20, I called twice at 18h28 on Whatsapp, I called on my Vodacom. No answer. Then to put the cherry on top, Valentino from GFS deleted his call log. However, it did not delete my call log. This is not a service at all. At the very least they could have let me know that they are late or not coming at all.