Completely Unprofessional Conduct – No Regard for Customer Etiquette

I placed an order on Temu on the 24th of November 2025 - I made payment for my logistics on the 5th of December 2025 (Bare in mind I made an immediate payment) I then called the company and spoke to a lady by the name of Maria - she provided me with her email address to allocate the payment and I shared the payment with her on Sunday, the 7th of December 2025 - I have requested for her to inform me as soon as the payment has been allocated to my account - on Monday the 8th of December I have received a notification that my payment has not been allocated and it shows a payment failed notification - today the 9th of December I have called GFS multiple times and only came through on the 6th attempt - when i got through i spoke to a guy who advised Maria has not allocated my payment to the account and only sent it through to be approved on MONDAY the 8th of December - I have asked the man i spoke to to speak to a manager and he does not want to he will revert back to Maria to escalate the payment i need my package to be delivered by Friday the 12th of December the services received by this company is ridiculous there is no manner in how they operate and they have 0 customer skills i even requested to collect the package myself instead of waiting to the 30th of December for a package that was cleared from customs on the 4th of December and is at the warehouse Temu needs to change their providers this is ridiculous i have placed many orders with them but have never dealt with such an *********** logistics company (***)