Bad Communication, Poor Attitude, and Demand for Extra Compensation

I am very disappointed with the service I received today. I received a delivery notification at 07:44 and approximately 15 minutes later the driver was already attempting delivery, which I do not consider reasonable notice.

After I missed the first attempt, I contacted the driver and asked him to return. When he came back, he only sent a text message and left again before I had a chance to see it. By the time I checked the message, he was already gone.

The most concerning part of this experience was the driver's attitude. Rather than making a genuine effort to complete the delivery, he indicated that I would need to compensate him for returning if I wanted my order. I found this completely unacceptable and highly unprofessional.

The entire interaction left me feeling as though the delivery was being made unnecessarily difficult, only for additional payment to be suggested afterward. Whether intentional or not, that is the impression that was created. Poor communication, an unhelpful attitude, and the suggestion of extra compensation made this one of the worst delivery experiences I have had.