1 reviews | Active since Sept 2016
Absolute dissatisfaction with the service!
For several consecutive days, I have been repeatedly informed that my parcel is "out for delivery." However, each day passes without any attempt at a delivery or even a courtesy call. It has become clear that these tracking updates are entirely fabricated, as no driver has ever actually been dispatched to my location. Key Issues: Dishonest Communication: Consistently claiming a delivery is in progress when it is not. Time Wastage: Expecting a customer to be available for a delivery that never arrives. Lack of Accountability: Taking payment for a logistics service they are clearly incapable of providing.
To Temo, Takealot, and the upcoming Amazon South Africa: I strongly urge these major retailers to reconsider their partnerships with GFS Express. Using a courier that lacks transparency and basic operational integrity reflects poorly on your own brands. I will be escalating this matter further and ensuring my feedback is shared across all retail platforms. GFS Express is, in my experience, the most unreliable transport company in the industry.
