WP
Willem P
1 reviews | Active since Jul 2023
22 Dec 2023, 14:09
Watch out for Getworth way of doing business
Getworth seemed very professional when at first you send them details on the car you want to sell. They then very quickly assign a curator to you who also sends you a good "cash offer" Then the questions begin and you send all the detail. They can't even stick to requested inspection times and then just before you need to come in they starting to ask more questions. It just seems as if they want to get the seller to a point where they become desperate and willing to except any price. I will think twice before I use them to sell your car
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getWorth's replyOfficial
22 Dec 2023, 14:36Hi Willem
Thank you for sharing your feedback with us and allowing us to address the concerns you raised regarding your recent experience.
Upon receiving your vehicle details for a valuation on our website, we presented you with a pre-inspection offer. This offer was contingent upon a background check and a subsequent physical inspection. During our background checks, we noted that the last four services were completed at a non-RMI workshop. Based on this, we had to readjust your offer, resulting in a decrease from the initial pre-inspection offer.
We pride ourselves in our ability to provide our clients with a fair, market-related price, and are committed to ensuring our offers accurately reflect the true value of the vehicle.
We pride ourselves in our ability to provide our clients with a fair, market-related price, and are committed to ensuring our offers accurately reflect the true value of the vehicle.
We sincerely apologize for any inconvenience and frustration this may have caused you. We trust that this explanation offers clarity and a better understanding of the situation.
Regards
The get/Worth Team
getWorth's reply22 Dec 2023, 14:36
Official
Hi Willem
Thank you for sharing your feedback with us and allowing us to address the concerns you raised regarding your recent experience.
Upon receiving your vehicle details for a valuation on our website, we presented you with a pre-inspection offer. This offer was contingent upon a background check and a subsequent physical inspection. During our background checks, we noted that the last four services were completed at a non-RMI workshop. Based on this, we had to readjust your offer, resulting in a decrease from the initial pre-inspection offer.
We pride ourselves in our ability to provide our clients with a fair, market-related price, and are committed to ensuring our offers accurately reflect the true value of the vehicle.
We pride ourselves in our ability to provide our clients with a fair, market-related price, and are committed to ensuring our offers accurately reflect the true value of the vehicle.
We sincerely apologize for any inconvenience and frustration this may have caused you. We trust that this explanation offers clarity and a better understanding of the situation.
Regards
The get/Worth Team