HH
Henk H
1 reviews | Active since Jan 2022
13 Jan 2022, 18:12
Very disappointed
I had a very bad experience the past week, and especially today at Getworth Cape Town, reported it to management, if not resolved by tomorrow, I shall provide full details.
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Replies (1)
getWorth's replyOfficial
25 Jan 2022, 10:06Dear Henk
We do apologise for the negative experience you have had at getWorth and we acknowledge we let you down with the delivery of your car.
We did our best to make amends by delivering the car to you as soon as it was ready and hope that you will accept our apology for letting you down.
We aim to deliver excellent customer service and will assess how and why this occurred to try mitigate any future clients experiencing a similar negative experience.
Sincerely
getWorth Team
We do apologise for the negative experience you have had at getWorth and we acknowledge we let you down with the delivery of your car.
We did our best to make amends by delivering the car to you as soon as it was ready and hope that you will accept our apology for letting you down.
We aim to deliver excellent customer service and will assess how and why this occurred to try mitigate any future clients experiencing a similar negative experience.
Sincerely
getWorth Team
getWorth's reply25 Jan 2022, 10:06
Official
Dear Henk
We do apologise for the negative experience you have had at getWorth and we acknowledge we let you down with the delivery of your car.
We did our best to make amends by delivering the car to you as soon as it was ready and hope that you will accept our apology for letting you down.
We aim to deliver excellent customer service and will assess how and why this occurred to try mitigate any future clients experiencing a similar negative experience.
Sincerely
getWorth Team
We do apologise for the negative experience you have had at getWorth and we acknowledge we let you down with the delivery of your car.
We did our best to make amends by delivering the car to you as soon as it was ready and hope that you will accept our apology for letting you down.
We aim to deliver excellent customer service and will assess how and why this occurred to try mitigate any future clients experiencing a similar negative experience.
Sincerely
getWorth Team