MH
Mornay H
1 reviews | Active since Apr 2021
04 Oct 2023, 12:27
Service delivery from Sameeg Sasman
I wish i could get the service as you advertise, its been almost 2 weeks every time when i call for an update the sales person ( Sameeg Sasman ) is not available and will call me back but havent received a call back yet and im not kept in the loop of the process of the vehicle that im interested in and app**** for. Bad service from him car was sold during my application process for the vehicle. Very very disappointed!!!!!
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Replies (1)
getWorth's replyOfficial
04 Oct 2023, 12:38Hi Mornay
We would like to extend our sincere apologies for the recent inconvenience you experienced regarding the availability of the vehicle you were interested in.
Your feedback is invaluable to us, and we want to address your concerns directly.
We understand your frustration and disappointment in discovering that the vehicle had been sold.
We want to provide some context regarding the situation.
The delay in the finance approval process extended beyond the expected timeframe. While we understand that you did not reserve the vehicle by paying a holding deposit, we acknowledge that we could have communicated more effectively regarding its availability.
Please know that we take customer feedback seriously, and we are committed to improving our processes to ensure a smoother experience for all our clients.
If you are still interested in finding the right vehicle, we would like to personally assist you in locating another option that meets your requirements.
Thank you for bringing this matter to our attention, and we look forward to the possibility of serving you better in the future.
Regards
The get\Worth Team
We would like to extend our sincere apologies for the recent inconvenience you experienced regarding the availability of the vehicle you were interested in.
Your feedback is invaluable to us, and we want to address your concerns directly.
We understand your frustration and disappointment in discovering that the vehicle had been sold.
We want to provide some context regarding the situation.
The delay in the finance approval process extended beyond the expected timeframe. While we understand that you did not reserve the vehicle by paying a holding deposit, we acknowledge that we could have communicated more effectively regarding its availability.
Please know that we take customer feedback seriously, and we are committed to improving our processes to ensure a smoother experience for all our clients.
If you are still interested in finding the right vehicle, we would like to personally assist you in locating another option that meets your requirements.
Thank you for bringing this matter to our attention, and we look forward to the possibility of serving you better in the future.
Regards
The get\Worth Team
getWorth's reply04 Oct 2023, 12:38
Official
Hi Mornay
We would like to extend our sincere apologies for the recent inconvenience you experienced regarding the availability of the vehicle you were interested in.
Your feedback is invaluable to us, and we want to address your concerns directly.
We understand your frustration and disappointment in discovering that the vehicle had been sold.
We want to provide some context regarding the situation.
The delay in the finance approval process extended beyond the expected timeframe. While we understand that you did not reserve the vehicle by paying a holding deposit, we acknowledge that we could have communicated more effectively regarding its availability.
Please know that we take customer feedback seriously, and we are committed to improving our processes to ensure a smoother experience for all our clients.
If you are still interested in finding the right vehicle, we would like to personally assist you in locating another option that meets your requirements.
Thank you for bringing this matter to our attention, and we look forward to the possibility of serving you better in the future.
Regards
The get\Worth Team
We would like to extend our sincere apologies for the recent inconvenience you experienced regarding the availability of the vehicle you were interested in.
Your feedback is invaluable to us, and we want to address your concerns directly.
We understand your frustration and disappointment in discovering that the vehicle had been sold.
We want to provide some context regarding the situation.
The delay in the finance approval process extended beyond the expected timeframe. While we understand that you did not reserve the vehicle by paying a holding deposit, we acknowledge that we could have communicated more effectively regarding its availability.
Please know that we take customer feedback seriously, and we are committed to improving our processes to ensure a smoother experience for all our clients.
If you are still interested in finding the right vehicle, we would like to personally assist you in locating another option that meets your requirements.
Thank you for bringing this matter to our attention, and we look forward to the possibility of serving you better in the future.
Regards
The get\Worth Team