DG
Dean G
1 reviews | Active since Oct 2022
04 Nov 2022, 22:43
Poor/appaulling Service to new potential clients!!
Truly Sad....
I called Getworth, Leticia answered and told me that she will transfer me to a salesman. The call was cut. Called again, another lady answered, I requested a salesman, call was cut again. Thereafter I called 7 times again being interested to purchase a car, nobody answered. I managed to get hold of a Bashir salesman the next day. He informed me that the car was sold and the client bought it cash. I accepted it and let it be. The adverti*****t was taken of cars.co.za as well as autotrader.co.za and their website getworth. Approximately 3 days later the car was advertised again for R10000.00 extra on a new adverti*****t. Very very *****...
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getWorth's replyOfficial
06 Nov 2022, 15:17Dear Dean
We do apologize for the frustrating experience. We are a high-volume dealership which does sometimes affect the availability of our staff.
We are in the process of improving our system to cater to the increased demand.
We have investigated the matter further and noted that the vehicle you were interested in was sold but reloaded in error due to a bug in the system. We have subsequently rectified this error to avoid this from occurring in the future.
get\Worth uses artificial intelligence and live market data to price its vehicles. All of the vehicles sold through get\Worth are priced to market, which would result in an increase or decrease in the price. This is why the vehicle was loaded at a higher price. We assure you that we are committed to a fair and transparent buying or selling experience.
We thank you for bringing this to our attention and are happy to assist you should you require additional assistance.
Kind regards,
get\Worth Team
We do apologize for the frustrating experience. We are a high-volume dealership which does sometimes affect the availability of our staff.
We are in the process of improving our system to cater to the increased demand.
We have investigated the matter further and noted that the vehicle you were interested in was sold but reloaded in error due to a bug in the system. We have subsequently rectified this error to avoid this from occurring in the future.
get\Worth uses artificial intelligence and live market data to price its vehicles. All of the vehicles sold through get\Worth are priced to market, which would result in an increase or decrease in the price. This is why the vehicle was loaded at a higher price. We assure you that we are committed to a fair and transparent buying or selling experience.
We thank you for bringing this to our attention and are happy to assist you should you require additional assistance.
Kind regards,
get\Worth Team
getWorth's reply06 Nov 2022, 15:17
Official
Dear Dean
We do apologize for the frustrating experience. We are a high-volume dealership which does sometimes affect the availability of our staff.
We are in the process of improving our system to cater to the increased demand.
We have investigated the matter further and noted that the vehicle you were interested in was sold but reloaded in error due to a bug in the system. We have subsequently rectified this error to avoid this from occurring in the future.
get\Worth uses artificial intelligence and live market data to price its vehicles. All of the vehicles sold through get\Worth are priced to market, which would result in an increase or decrease in the price. This is why the vehicle was loaded at a higher price. We assure you that we are committed to a fair and transparent buying or selling experience.
We thank you for bringing this to our attention and are happy to assist you should you require additional assistance.
Kind regards,
get\Worth Team
We do apologize for the frustrating experience. We are a high-volume dealership which does sometimes affect the availability of our staff.
We are in the process of improving our system to cater to the increased demand.
We have investigated the matter further and noted that the vehicle you were interested in was sold but reloaded in error due to a bug in the system. We have subsequently rectified this error to avoid this from occurring in the future.
get\Worth uses artificial intelligence and live market data to price its vehicles. All of the vehicles sold through get\Worth are priced to market, which would result in an increase or decrease in the price. This is why the vehicle was loaded at a higher price. We assure you that we are committed to a fair and transparent buying or selling experience.
We thank you for bringing this to our attention and are happy to assist you should you require additional assistance.
Kind regards,
get\Worth Team