tR
thabang R
1 reviews | Active since Mar 2014
21 Nov 2022, 14:57
Pathetic service
Just got ******* treatment from Yashdeer from Getworth. First, he has the audacity that they do not go into townships. Secondly he wastes our time after arriving to inspect the car that he can't see properly because the car is "dirty" and he reschedules for a later date and he's got stinking attitude to top it off. If this is how they treat or handle their business , it is totally unacceptable.
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getWorth's replyOfficial
21 Nov 2022, 15:09Hi Thabang,
Thanks for bringing this to our attention.
For the safety of our staff, we do not inspect cars in high-risk areas. Unfortunately, the area you wanted us to complete the inspection at was flagged as high risk. However, we did agree to meet you at the nearby mall.
Upon inspection, the car was too dirty to perform a full evaluation on. To avoid providing you with an inaccurate offer, we requested to postpone the inspection to another day when we would be able to perform the full evaluation on the car- which was agreed to
We would like to assure you that our customers are important to us and that we do apologize if the request to postpone due to the current state of your car was perceived as disrespectful. We are happy to assist you further with your inspection and hope that you would reconsider now that you have a better view of our business practice.
Sincerely,
The getWorth Team
Thanks for bringing this to our attention.
For the safety of our staff, we do not inspect cars in high-risk areas. Unfortunately, the area you wanted us to complete the inspection at was flagged as high risk. However, we did agree to meet you at the nearby mall.
Upon inspection, the car was too dirty to perform a full evaluation on. To avoid providing you with an inaccurate offer, we requested to postpone the inspection to another day when we would be able to perform the full evaluation on the car- which was agreed to
We would like to assure you that our customers are important to us and that we do apologize if the request to postpone due to the current state of your car was perceived as disrespectful. We are happy to assist you further with your inspection and hope that you would reconsider now that you have a better view of our business practice.
Sincerely,
The getWorth Team
getWorth's reply21 Nov 2022, 15:09
Official
Hi Thabang,
Thanks for bringing this to our attention.
For the safety of our staff, we do not inspect cars in high-risk areas. Unfortunately, the area you wanted us to complete the inspection at was flagged as high risk. However, we did agree to meet you at the nearby mall.
Upon inspection, the car was too dirty to perform a full evaluation on. To avoid providing you with an inaccurate offer, we requested to postpone the inspection to another day when we would be able to perform the full evaluation on the car- which was agreed to
We would like to assure you that our customers are important to us and that we do apologize if the request to postpone due to the current state of your car was perceived as disrespectful. We are happy to assist you further with your inspection and hope that you would reconsider now that you have a better view of our business practice.
Sincerely,
The getWorth Team
Thanks for bringing this to our attention.
For the safety of our staff, we do not inspect cars in high-risk areas. Unfortunately, the area you wanted us to complete the inspection at was flagged as high risk. However, we did agree to meet you at the nearby mall.
Upon inspection, the car was too dirty to perform a full evaluation on. To avoid providing you with an inaccurate offer, we requested to postpone the inspection to another day when we would be able to perform the full evaluation on the car- which was agreed to
We would like to assure you that our customers are important to us and that we do apologize if the request to postpone due to the current state of your car was perceived as disrespectful. We are happy to assist you further with your inspection and hope that you would reconsider now that you have a better view of our business practice.
Sincerely,
The getWorth Team