DT
Donovan T

1 reviews | Active since Nov 2024

05 Nov 2024, 06:57

Ownership is *********

We saw a bakkie online they advertise. I contacted Essie and she was very helpful. She arrange everything and we came to meet her at the dealership. She did a beautiful viewing with us, we decided right their to place deposit and do application. We signed the OTP with R100 000 deposit payable. This was Thursday 31 of October. Monday we reach out to her. She informed us that one of the partners decided to just take the bakkie we app**** on....left her or us no choice. This is highly ********* and unacceptable. She apologies sincere. But "Get Worth" will NOT se us again. Really thought they were different than We buy Cars.

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Replies (1)
getWorth
getWorth's reply05 Nov 2024, 08:07
Official
Hi Donovan

Thank you for sharing your experience and for recognizing Esmeralda's efforts to assist you. We understand your frustration regarding the bakkie’s availability and apologize for any confusion or disappointment caused during the process. 

To clarify, we strive to operate with integrity and transparency at every level of our business. The decision around the bakkie’s availability was not as described, and there was no involvement from ownership or partners in changing the vehicle’s status. We regret any misunderstanding here and assure you that all our transactions follow strict ethical guidelines. 

Esmeralda and our team are committed to helping customers find the right vehicle, and we apologize that this situation didn’t meet your expectations. 

If you’re open to it, we would love the chance to assist you in finding a similar vehicle that suits your needs. 
Please feel free to reach out to us directly at *** if there’s anything further we can do. 

Thank you once again for reaching out, and we apologize for any inconvenience caused.
Regards
The get\Worth Team