Not such a great review

I bought my wife's vehicle from you precisely one month ago today.

1. When Lushen Naidoo requested me to sign off on the vehicle, I only signed the paper and informed him that I have not inspected the vehicle and cannot tick off any inspection as he did not allow a pre inspection.

From the waiting room i could only see that they were busy with the checks, then the vehicle was driven to the showroom, and i was given more docs to sign. They then drove it to the front of the building where i could inspect the car for the first time.

I was not happy with the paint work on the front bumper as it was sanded through the base coat on the front left side and was over sprayed on the left and right side of the Toyota badge as well as a broken glove compartment box.

I again called Lushen outside and walked him through the issues i had with the car, where he went and got his manager.

2. Lushen's manager told me I should have inspected the vehicle before signing off, (Refer to Point 1) After i mentioned point 1 she said they will keep the car for 3 days to fix it and i could come and collect it.... You must know your client, i drove through from George specifically to collect the car, and then after missing two day of business, you want me to either come back another day????

His manager then said they will definitely look at the bumper as well as the broken glove compartment box. I said to her i need this on writing as an email and she said yes Lushen has my details and she will send it to me i must just provide quotes to have it fixed in George. A month later and after many emails and whatsapp's i am now being ignored?

7. Lastly, I have not received the copy of the sign-off form which I did not complete with Lushen? I made sure to cover myself with this purchase, so please do not get back to me.

driving all the way from George to take delivery of the vehicle