AV
Amanda V
1 reviews | Active since May 2022
19 May 2022, 15:47
Just poor, and so frustrating!
I wish I had something good to say and I've been patient and hopeful that the service would improve but unfortunately not. I called for feedback and to follow up myself throughout the entire process of purchase and trade in. I took delivery of the car and mentioned the issue with my number plate holder which wasnt the correct make for the car I bought. A month later I'm still chasing practically daily for feedback on what's happening. I got long silly stories just to buy time.
I realised that after phoning another dealership to see if they have stock and they have plenty. So what on earth have GetWorth been doing.
The service is terrible, from most of the people I've now been in contact with.
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getWorth's replyOfficial
19 May 2022, 17:01Dear Amanda,
We do apologize for the poor service you have experienced. Our clients are important to us and we are committed to providing them with the platinum service levels we are known for. We are a high-volume dealership and are working on improving our processes to ensure that our client services are maintained.
We have escalated the matter to the relevant department head, who has been in contact with you to schedule the refitting of your license plate.
We do hope that this matter can be resolved and hope we can restore your faith in our capabilities.
We thank you for your patience and understanding.
Sincerely,
get\Worth Team
We do apologize for the poor service you have experienced. Our clients are important to us and we are committed to providing them with the platinum service levels we are known for. We are a high-volume dealership and are working on improving our processes to ensure that our client services are maintained.
We have escalated the matter to the relevant department head, who has been in contact with you to schedule the refitting of your license plate.
We do hope that this matter can be resolved and hope we can restore your faith in our capabilities.
We thank you for your patience and understanding.
Sincerely,
get\Worth Team
getWorth's reply19 May 2022, 17:01
Official
Dear Amanda,
We do apologize for the poor service you have experienced. Our clients are important to us and we are committed to providing them with the platinum service levels we are known for. We are a high-volume dealership and are working on improving our processes to ensure that our client services are maintained.
We have escalated the matter to the relevant department head, who has been in contact with you to schedule the refitting of your license plate.
We do hope that this matter can be resolved and hope we can restore your faith in our capabilities.
We thank you for your patience and understanding.
Sincerely,
get\Worth Team
We do apologize for the poor service you have experienced. Our clients are important to us and we are committed to providing them with the platinum service levels we are known for. We are a high-volume dealership and are working on improving our processes to ensure that our client services are maintained.
We have escalated the matter to the relevant department head, who has been in contact with you to schedule the refitting of your license plate.
We do hope that this matter can be resolved and hope we can restore your faith in our capabilities.
We thank you for your patience and understanding.
Sincerely,
get\Worth Team