getwoth - notWorthit

I accepted an offer on my low mileage 2021 Mercedes-Benz GLA 200 and submitted all the required documentation. I was subsequently contacted by a getWorth "inspector", who advised that he needed to conduct an inspection of the vehicle, and we agreed on an appointment.

The "inspector" contacted me again prior to the appointment to ask whether the vehicle had the Progressive package or the base specification. I then shared the original tax invoice from Mercedes-Benz, which clearly reflects the Progressive specification as part of the full vehicle details.

Despite this, the "inspector" advised that the vehicle is not a Progressive model, stating that this had apparently been confirmed by a Mercedes-Benz dealer. When I contacted Mercedes Benz Bedfordview they were kind enough to confirm in writing to me that the vehicle is indeed the Progressive line. I'm willing to share this correspondence.

I then was contacted by a person from the getWorth office in Cape Town also trying to convince me that the vehicle Mercedes sold me is not the vehicle I have. They must be using amazingly advanced technology to be able to ascertain without viewing the vehicle.

Previous reviews, indicates that many sellers appeared to have had positive experiences selling their vehicles to getWorth, which is why I initially chose to proceed with their offer. Unfortunately, my experience was different.

From my perspective, it felt as though the process was designed to secure a commitment to the deal and then subsequently try to reduce the offered price without even inspecting the vehicle.