CD
Craig D
1 reviews | Active since Sept 2022
06 Sept 2022, 09:21
GetWorth Unprofessional and Poor Service
Very poor experience. Unprofessional staff, cannot get hold of anyone in management. Would definitely not recommend them.
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getWorth's replyOfficial
06 Sept 2022, 09:30Dear Mr. Dibowitz
We have looked into the matter, with regards to your negative review.
We provided you with a pre-inspection offer which did not meet your expectation.
At your request, we reviewed the offer and advised that the offer would remain unchanged.
This was clearly communicated to you by various getWorth staff.
Our staff have since raised that you were aggressive over the phone and made use of abusive language towards multiple staff members.
We are a high-volume dealership and assist a large number of clients daily. Our approach is to always be fair and conduct business in a transparent and professional manner.
We, therefore, reserve the right to protect our staff and as a result, do not wish to engage with you further on this matter as we have done all we can to assist you.
All the best with the sale of your vehicle.
Regards,
The getWorth Team
We have looked into the matter, with regards to your negative review.
We provided you with a pre-inspection offer which did not meet your expectation.
At your request, we reviewed the offer and advised that the offer would remain unchanged.
This was clearly communicated to you by various getWorth staff.
Our staff have since raised that you were aggressive over the phone and made use of abusive language towards multiple staff members.
We are a high-volume dealership and assist a large number of clients daily. Our approach is to always be fair and conduct business in a transparent and professional manner.
We, therefore, reserve the right to protect our staff and as a result, do not wish to engage with you further on this matter as we have done all we can to assist you.
All the best with the sale of your vehicle.
Regards,
The getWorth Team
getWorth's reply06 Sept 2022, 09:30
Official
Dear Mr. Dibowitz
We have looked into the matter, with regards to your negative review.
We provided you with a pre-inspection offer which did not meet your expectation.
At your request, we reviewed the offer and advised that the offer would remain unchanged.
This was clearly communicated to you by various getWorth staff.
Our staff have since raised that you were aggressive over the phone and made use of abusive language towards multiple staff members.
We are a high-volume dealership and assist a large number of clients daily. Our approach is to always be fair and conduct business in a transparent and professional manner.
We, therefore, reserve the right to protect our staff and as a result, do not wish to engage with you further on this matter as we have done all we can to assist you.
All the best with the sale of your vehicle.
Regards,
The getWorth Team
We have looked into the matter, with regards to your negative review.
We provided you with a pre-inspection offer which did not meet your expectation.
At your request, we reviewed the offer and advised that the offer would remain unchanged.
This was clearly communicated to you by various getWorth staff.
Our staff have since raised that you were aggressive over the phone and made use of abusive language towards multiple staff members.
We are a high-volume dealership and assist a large number of clients daily. Our approach is to always be fair and conduct business in a transparent and professional manner.
We, therefore, reserve the right to protect our staff and as a result, do not wish to engage with you further on this matter as we have done all we can to assist you.
All the best with the sale of your vehicle.
Regards,
The getWorth Team