1 reviews | Active since Aug 2022
getWorth bad service
Would definitely NOT recommend getWorth! Got the worst service ever. We flew from JHB to Capetown to collect our vehicle which was already paid for. We requested her to have everything ready for collection as we driving back to Johannesburg right away. The sales representative had us waiting an hour before she made an appearance. Then again we expressly requested her that we are in a hurry as we needed to drive to JHB. She AGAIN had us waiting ANOTHER hour!!! Very disappointed with the level of service. The sales representative was very unprofessional. Further to the above we did not receive the registration papers from getWorth on the day of collection. Two weeks after purchase we had to contact them again to enquire about the documents and when we will receive same. AGAIN NO FEEDBACK from the sales representative!
We sincerely apologize for the frustrating experience you had with us. Your time is valuable, and the delays you encountered - especially after making arrangements in advance - are completely unacceptable. This is not the level of service we strive for, and we regret the inconvenience caused during your vehicle collection.
We also acknowledge the delay in providing your registration papers and the lack of proactive communication. This should have been handled more efficiently, and we take full responsibility for the oversight.
Your feedback is important, and we are addressing these issues internally to ensure this does not happen again.
Regards
The get\Worth Team
We sincerely apologize for the frustrating experience you had with us. Your time is valuable, and the delays you encountered - especially after making arrangements in advance - are completely unacceptable. This is not the level of service we strive for, and we regret the inconvenience caused during your vehicle collection.
We also acknowledge the delay in providing your registration papers and the lack of proactive communication. This should have been handled more efficiently, and we take full responsibility for the oversight.
Your feedback is important, and we are addressing these issues internally to ensure this does not happen again.
Regards
The get\Worth Team