1 reviews | Active since Feb 2023
Getworth
From the start . No service on the floor from sales person , had to find one myself. I found a car I wanted to buy , was talk to pay a holding deposit. I ask the manager to make sure the car is on hold , I saw going onto the computer , she return and said it is done.
The Monday I was told paperwork nearly done and approve by the bank. Next day salesperson call and said to me there is a problem the car was sold to someone else which paid there holding deposit before me , but was not locked on the computer
So this not my mistake . Branch Manager call me and only what he could say to me is sorry . This is not acceptable at all.
They promise me they will pay back my holding deposit the same day. 3 Days later I had to call 3 times leaving messages to sales person & Branch Manager nobody phone me back. Till to day the Branch Manager return my call Yesterday after a week I got my money Back
I will never ever buy a car from GetWorth
We do apologize for the frustrated experience received.
Your review has been escalated to the department manager.
We will investigate and revert back to you.
Regards
GetWorth Team
We do apologize for the frustrated experience received.
Your review has been escalated to the department manager.
We will investigate and revert back to you.
Regards
GetWorth Team
We do apologize for the frustrated services received.
As a high volume dealership we process multiple sales on various cars and therefore can only secure a vehicle with a deposit.
We do acknowlege the fault in our system which resulted in the double booking of the vehicle.
As explained by your sales agent, due to FICA compliance regulations, we need to have paperwork to issue a client refund.
This was sent to you to complete and your payment was made a day later by our accounts department.
We sincerely apologize for the poor experience, we have noted the concern and will ammend our system to avoid a reocurance in the future.
We wish you well on your vehicle search and hope that you find a suitable vehicle to support you and your family.
Kind regards
getWorth Team
We do apologize for the frustrated services received.
As a high volume dealership we process multiple sales on various cars and therefore can only secure a vehicle with a deposit.
We do acknowlege the fault in our system which resulted in the double booking of the vehicle.
As explained by your sales agent, due to FICA compliance regulations, we need to have paperwork to issue a client refund.
This was sent to you to complete and your payment was made a day later by our accounts department.
We sincerely apologize for the poor experience, we have noted the concern and will ammend our system to avoid a reocurance in the future.
We wish you well on your vehicle search and hope that you find a suitable vehicle to support you and your family.
Kind regards
getWorth Team