1 reviews | Active since Mar 2025
Do NOT pay a holding deposit to getWorth, EVER.
What started off as a pleasant experience with getWorth Cape Town's Esmeralda Everson has turned sour. We took our daughter to test drive a vehicle, which she really liked. We knew the chances of her securing the vehicle were slim, being her first big purchase but we were told that we could pay a holding deposit for the vehicle, which we were assured would be refunded straight away, should the finance be declined. This was to secure the vehicle which we did straight away. We have since completed the refund application two days later, and it has now been three weeks with constant follow ups, constant WhatsApp messages to Esmeralda; I am now being ghosted. Three weeks later, I am still struggling to get the holding deposit out of them and I am now at the end of the tether. I will proceed to involve the Ombud now.
Thank you for your feedback. We're sorry that your experience with us did not meet expectations, especially after what began as a positive interaction. This falls far short of the standard we aim to uphold.
Once your concerns were escalated, we took immediate action to prioritise and resolve the matter. As you're aware, our team has been in touch and the necessary steps have been taken.
We sincerely apologise for the frustration caused and want to reassure you that this is not reflective of how we do business. We are taking steps to ensure it does not happen again.
We appreciate your patience and the opportunity to make things right.
Regards
The get\Worth Team
Thank you for your feedback. We're sorry that your experience with us did not meet expectations, especially after what began as a positive interaction. This falls far short of the standard we aim to uphold.
Once your concerns were escalated, we took immediate action to prioritise and resolve the matter. As you're aware, our team has been in touch and the necessary steps have been taken.
We sincerely apologise for the frustration caused and want to reassure you that this is not reflective of how we do business. We are taking steps to ensure it does not happen again.
We appreciate your patience and the opportunity to make things right.
Regards
The get\Worth Team
Thank you for your response. We value your feedback and are pleased that Chandelene and team could resolve this query amicably.
We apologise once again for the frustration, and thank you for your patience.
Regards
The get\Worth Team
Thank you for your response. We value your feedback and are pleased that Chandelene and team could resolve this query amicably.
We apologise once again for the frustration, and thank you for your patience.
Regards
The get\Worth Team