Disgusting Customer Service 💩

My first encounter with GetWorth was February 1st, called them to ask about a car I was interested in and wanted to view. I made an appointment for viewing for the 1st, once I got there the sales person told me the car is taken for roadworthy and other checks and will be back in 2-3 hours. I wasn't informed about this beforehand, wasted my time/money and the person's time who took me there.

Yesterday was just enough to make me hate this place and I will never advise anyone to purchase from them. Never have I ever dealt with such bad customer service. I enquired about another car I wanted to purchase and was in contact with a sales consultant Zara. Told her I was coming to view/test drive the car last week Friday, on my way halfway there she called me to say the car isn't on the premises & will be back on Monday. (Keep in mind I had to travel from Southern Suburbs to Richwood and pay someone to take me).

Monday I whatsapp message her to ask if the car is back, no response. Tuesday morning at 11:07am she called me to say the car is back and I can come through. I rush, got done, book my Uber, message her to say I will be there in 30 minutes. I'm around the corner from GetWorth she call me to say sorry the car just got sold. I asked how is that possible she told me another customer's finance got approved. Not once did she inform me that someone already put in an offer to purchase.

Spoke to the sales Manager when I got there, as she wasn't there. Yes, I know it's not his fault but all I got was sorry for the miscommunication and that they can inform me once there's another car similar to that.

Why would I ever step foot in that place or recommend GetWorth to anyone. Their customer service is disgusting.