Disappointing Experience with Defective Vehicle

I purchased a vehicle from getWorth in February 2023 expecting a reliable car based on their assurances. Unfortunately, shortly after driving it off the lot, I discovered significant issues with the vehicle, including chipped windscreen, a battery at the end of its lifespan and then a gearbox issue a month of taking delivery of the vehicle. These defects made the car unsafe and unreliable. When I contacted the dealership to address the issue, They promised to see to these issues - fast forward to 30 000km and the same problem with the gearbox exists. I contacted getWorth again and their response was deeply disappointing. They refused to take responsibility, offering no meaningful solutions or support despite clear evidence of the vehicle’s defects. Their customer service was dismissive, and I felt misled about the quality of the car I was sold. I strongly caution others considering getWorth.

The lack of accountability and poor after-sales service turned what should have been an exciting purchase into a frustrating ordeal. After less than 2 years and having only drove 30 000km I have to sell the car. Save yourself the trouble and shop elsewhere!