Be careful when buying

We bought a Ford Fiesta from Getworth, Milnerton, in June 2024 from Keisha. Even though the sale was easy, there were 2 issues with the car that was promptly attended to.

One of the issues was the brake light not working. Initially the bulb was replaced but the fault persisted so we were directed to Best Drive and we were informed it was a loose connection.

This month, August 2025, I called Getworth as the problem was noticed again. I spoke to Robyn and after a few days was told the following: "As your vehicle is now outside both the 30-day promise and the 6-month CPA cover, we regret to inform you that we are unable to assist further on this matter."

My argument is that this is not a new matter, it was a matter that was reported before and "fixed".... I am not an electrician, but if the problem reoccurs by means of "loose connection" surely it should be investigated as to why there is a loose connection.

Their lack of concern after the 6 months is pathetic. I mean if it were a new issue I would not have reported it to them as it is new. However, this was a matter that was attended to twice.

If you do buy from them just be careful as they are probably overlooking issues and then you end up with issues like this. They could have asked us to bring the car in and then they can see what can be done, but to take no responsibility is poor service.