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Chad C
1 reviews | Active since Jul 2023
18 Jul 2023, 13:26
Bad turn around time & communication
I’ve attempted to buy a polo but turn around time was ridiculous. In the space of waiting for sales rep to provide feedback on banks I’ve went with another”competitor” sign the papers and took delivery the next day. The second attempt my father bought a cash vehicle and the same sales rep was bad with communication. No follow ups and empty promises when we would take delivery. Kept on driving to the branch.
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Replies (3)
getWorth's replyOfficial
18 Jul 2023, 14:53Hi Chad
We apologize for the bad experience you had with our service. Your feedback is valuable to us, and we want you to know that we take your concerns very seriously.
Please know that we are investigating the matter and will provide feedback soon.
Our team is dedicated to identifying the root cause of the issue and implementing measures to prevent it from happening again in the future.
RegardsThe get\Worth Team
We apologize for the bad experience you had with our service. Your feedback is valuable to us, and we want you to know that we take your concerns very seriously.
Please know that we are investigating the matter and will provide feedback soon.
Our team is dedicated to identifying the root cause of the issue and implementing measures to prevent it from happening again in the future.
RegardsThe get\Worth Team
getWorth's reply18 Jul 2023, 14:53
Official
Hi Chad
We apologize for the bad experience you had with our service. Your feedback is valuable to us, and we want you to know that we take your concerns very seriously.
Please know that we are investigating the matter and will provide feedback soon.
Our team is dedicated to identifying the root cause of the issue and implementing measures to prevent it from happening again in the future.
RegardsThe get\Worth Team
We apologize for the bad experience you had with our service. Your feedback is valuable to us, and we want you to know that we take your concerns very seriously.
Please know that we are investigating the matter and will provide feedback soon.
Our team is dedicated to identifying the root cause of the issue and implementing measures to prevent it from happening again in the future.
RegardsThe get\Worth Team
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Chad C's updateReviewer Update
18 Jul 2023, 15:25The same generic response was sent to us. You guys sell quality cars but bad quality sales. With the polo I wanted to buy it was marketed on your site for R10 000 less then what it was marked on the floor and management also didn’t compensate.
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Chad C's update18 Jul 2023, 15:25
Reviewer Update
The same generic response was sent to us. You guys sell quality cars but bad quality sales. With the polo I wanted to buy it was marketed on your site for R10 000 less then what it was marked on the floor and management also didn’t compensate.
getWorth's replyOfficial
18 Jul 2023, 15:35Hi Chad
Our divisional manager will be directly in touch.
Regards
The get\Worth Team
Our divisional manager will be directly in touch.
Regards
The get\Worth Team
getWorth's reply18 Jul 2023, 15:35
Official
Hi Chad
Our divisional manager will be directly in touch.
Regards
The get\Worth Team
Our divisional manager will be directly in touch.
Regards
The get\Worth Team