EE
Elmaree E

1 reviews | Active since Mar 2025

11 Mar 2025, 06:14

Bad experience after cash purchase

Paid the full amount for a vehicle on 5 March. Agreed on 4 March to receive the vehicle on 7 March. On arrival I had to wait 30 minutes for the agent. Eventually received the vehicle, but NO documentation or a receipt for the money by 11 March. Poor communication about paper work

0
Replies (3)
getWorth
getWorth's reply11 Mar 2025, 08:01
Official
Hi Elmaree

Thank you for bringing this to our attention. 

We value all feedback and have escalated the matter to the divisional head for further investigation.

Regards
The get\Worth Team
EE
Elmaree E's update11 Mar 2025, 11:34
Reviewer Update
The sales manager was requested to contact us by 9am. Three hours later and still no feedback... Really? Was our payment received by the business? Please communicate with us about the ownership documents? What is the delay? Your silence creates more questions and doubt in your staff's reliability and trustworthiness.
getWorth
getWorth's reply11 Mar 2025, 14:18
Official
Hi Elmaree

Thank you for your patience. We understand the delay has been frustrating and we appreciate your cooperation. Our Operational Manager is in touch with you, and we are actively working to resolve this matter as a top priority.

Regards
The get\Worth Team