WS
WESLEY S
1 reviews | Active since Aug 2022
10 Sept 2026, 12:46
Avoid at all costs
Horrific after-sales service. I've purchased 8 vehicles in my lifetime and not once have I received such bad service or lack thereof. Quick and easy to buy a car, beyond poor after-sales when something (or multiple things) is faulty and it is dragged out on purpose to a point where you're forced to give up. These issues will get sorted out, we've passed the date of the GetSeven policy, I will not allow this to get past the 30 day guarantee.
Helpful (0)
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Replies (2)
getWorth's replyOfficial
10 Sept 2026, 15:31Hi Wesley
Thank you for reaching out and sharing your feedback, though we are deeply sorry to hear about your experience.
Experiencing multiple faults after purchasing a vehicle, and feeling unheard or delayed, is completely unacceptable and not the level of service we aim to provide.
We take your concerns and our policy guarantees very seriously. We want to investigate this and assist you immediately. Please email your vehicle details, full name, and best contact number directly to our management team at *** using your name as a reference.
A manager will prioritize your case today to ensure all outstanding issues are addressed without further delay.
Kind regards,
The Getworth team
Thank you for reaching out and sharing your feedback, though we are deeply sorry to hear about your experience.
Experiencing multiple faults after purchasing a vehicle, and feeling unheard or delayed, is completely unacceptable and not the level of service we aim to provide.
We take your concerns and our policy guarantees very seriously. We want to investigate this and assist you immediately. Please email your vehicle details, full name, and best contact number directly to our management team at *** using your name as a reference.
A manager will prioritize your case today to ensure all outstanding issues are addressed without further delay.
Kind regards,
The Getworth team
getWorth's reply10 Sept 2026, 15:31
Official
Hi Wesley
Thank you for reaching out and sharing your feedback, though we are deeply sorry to hear about your experience.
Experiencing multiple faults after purchasing a vehicle, and feeling unheard or delayed, is completely unacceptable and not the level of service we aim to provide.
We take your concerns and our policy guarantees very seriously. We want to investigate this and assist you immediately. Please email your vehicle details, full name, and best contact number directly to our management team at *** using your name as a reference.
A manager will prioritize your case today to ensure all outstanding issues are addressed without further delay.
Kind regards,
The Getworth team
Thank you for reaching out and sharing your feedback, though we are deeply sorry to hear about your experience.
Experiencing multiple faults after purchasing a vehicle, and feeling unheard or delayed, is completely unacceptable and not the level of service we aim to provide.
We take your concerns and our policy guarantees very seriously. We want to investigate this and assist you immediately. Please email your vehicle details, full name, and best contact number directly to our management team at *** using your name as a reference.
A manager will prioritize your case today to ensure all outstanding issues are addressed without further delay.
Kind regards,
The Getworth team
WS
WESLEY S's updateReviewer Update
10 Sept 2026, 15:49There’s no point in sending more emails, there’s a mail thread of over 15+ emails with the aftersales team, once a problem is raised they replies stop until I send yet another follow up 24 hours later, even then I don’t get a response or i’m purposely ignored when I call. R**** is constantly busy with another client I am told and then the phone number is out of service. So there is no point in sending more emails than there already is. My issues are taken lightly and this is clearly a joke to you giving me the run around.
WS
WESLEY S's update10 Sept 2026, 15:49
Reviewer Update
There’s no point in sending more emails, there’s a mail thread of over 15+ emails with the aftersales team, once a problem is raised they replies stop until I send yet another follow up 24 hours later, even then I don’t get a response or i’m purposely ignored when I call. R**** is constantly busy with another client I am told and then the phone number is out of service. So there is no point in sending more emails than there already is. My issues are taken lightly and this is clearly a joke to you giving me the run around.